Scott Weiland and the Wildabout’s management team at Milk & Honey posted a PledgeMusic update recently apologizing for the “unacceptable” level of communication and for a generally “poor experience.” Weiland was not quoted in the update.
A few weeks ago, PledgeMusic offered a refund and apologies for the situation. The crowdfunding site officially responded to complaints on Weiland’s page saying they were as dissatisfied as everyone else. The Wildabouts’ new record – Blaster – was funded through the crowdfunding site.
The full apology:
Megaphones signed and shipped
I wanted to take a moment to write the fans who have been more than patient in waiting for final items from Scott Weiland in his PledgeMusic campaign. Due to a number of complications that are not personally related to Scott Weiland or PledgeMusic, there was a delay in some of the products going out.
We are sorry about the poor experience this has become. Though we were derailed by both tragedy and production delays, we accept that our communication to you fans has been unacceptable.
The delivery of your goods and experiences is our priority and from here on out, is our sole focus. With that said I wanted to give you some details on where things are:
The last megaphones have all shipped to you via fedex from California, signed CD jackets will be going out today from Florida, disposable cameras will go out this coming Tuesday from Florida, signed 8×10 photos will be going out this coming Tuesday from Florida as well, lithographs will go out Friday of this coming week, and t-shirts will be going out by the following Monday.
PledgeMusic Note – US shipments can take 7-10 business days. Ex US shipments can take 30 days or longer.
We will post photos of these going out as we go and publish another next week.
We are very grateful for all of the support the campaign received and are truly sorry the experience has not been what you or we had hoped and planned for.
Milk & Honey management for Scott Weiland and the Wildabouts
On the PledgeMusic site, users are still not happy. A few of their comments:
Kimberly Cole wrote: “Megaphones are new. Mine arrived with the made in China sticker still in the barrel and the factory packaging still in the battery compartment. Waiting to hear back from Pledge staff on how to proceed. All of my pledges ended up arriving with goods different from what was advertised. This being the big ticket one, and the last of the lot, I’m not happy. Maybe Scott’s folks will step up to make it right, or offer something to compromise, but I’m not overly hopeful.”
Mark Powers wrote: “If 25 are all exactly the same and mint condition we may have a problem. Plus the signature looks sloppy as hell. Why not sign it at the fat part of the megaphone and the long way not up and down. Ugh. This has been a nightmare.”